Before your visit

Questions before you book?

Clear answers about what Aldea can do, how household support works and what to expect when you ask for an extra set of hands.

About Aldea

What is Aldea?

Aldea provides flexible, practical household support for the work that keeps everyday life moving. A helper can step into dishes, laundry, home resets, errands and organization based on what would make the greatest difference in your home that day.

Is Aldea a cleaning service?

Not exactly. Some visits include light household resets, but Aldea is broader than traditional cleaning. We focus on practical support across the home rather than a fixed cleaning checklist.

Who is Aldea designed for?

Aldea is for households that need more capacity during a demanding week or season—whether you are balancing work and parenting, supporting an older family member, recovering, preparing for visitors or simply trying to catch up.

What we can do

What can I ask a helper to work on?

Common requests include dishes and kitchen resets, laundry and folding, household organization, errands, preparing before or after hosting and helping a home return to a manageable baseline.

Can priorities change during a visit?

Yes. Your request gives the helper a clear starting point, but household priorities can shift. Communicate what matters most and the helper will use the available time accordingly.

What work is not supported?

Aldea does not provide medical or personal care, childcare supervision, heavy or hazardous work, or services that require a licensed professional such as electrical, plumbing or clinical support.

Booking and pricing

How much does household support cost?

Service is $39 per hour with a two-hour minimum. We confirm the visit details before assigning household support.

Do I have to book ongoing service?

No. You can request Aldea whenever your household needs extra capacity or ask about establishing an ongoing schedule. Ongoing availability depends on location, scheduling and household fit. There is no long-term commitment.

How quickly will Aldea respond?

We generally respond within about three hours. Once we review your request, we confirm timing and fit before anything is scheduled.

Where is service available?

Aldea currently serves households throughout San Diego County.

What if I need to change my request?

Contact Aldea as soon as possible. We will review the timing and let you know what options are available for your booking.

Trust and preparation

Who are Aldea helpers?

Aldea helpers are part-time W-2 employees selected for reliability, judgment, communication and their ability to work respectfully inside someone’s home.

Are helpers screened?

Yes. Prospective helpers complete Aldea’s hiring and background-screening process before becoming eligible for household assignments.

Do I need to prepare before a helper arrives?

No. You do not need to clean, organize or make the home presentable first. Tell us what feels heaviest and what outcome would be most helpful.

Will the helper know what I requested?

Yes. Before an assignment, the helper receives relevant information about your priorities, approved tasks, preferences and desired outcome so they can arrive prepared.

Still wondering whether your request is a fit?

Tell us what is happening at home. We will help you determine whether Aldea is the right kind of support.

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